WHAT TIME IS CHECK-IN AND CHECK-OUT?

Check-in is at 3 PM and check-out is at 11 AM.

HOW CLOSE IS THE HOTEL TO THE HEART OF DOWNTOWN CLEMSON?

We are located at 157 Old Greenville Highway. With Memorial Stadium one block from the hotel’s entrance, downtown Clemson is only a matter of minutes walking through the beautiful Clemson University campus.

DO YOU OFFER IN-ROOM DINING?

We offer an onsite bar & café that serves small plates and offers grab-and-go breakfast items. In room dining is not available at this time. However, all guest accommodations have a wet bar with microwave & refrigerator and a multi-use table that will allow our guests an “in-room” dining option.

DO YOU HAVE A BAR ONSITE?

We do have a bar, TAPS Bar & Café. The bar will be open with a barista and transition early afternoon to a mixologist serving cocktails.

DO YOU ALLOW SMOKING ON PROPERTY?

We are a smoke-free hotel, but there are designated smoking areas outside for your convenience.

Hotel Policy & FAQ | The Abernathy

What fitness and wellness options do you offer since you do not have an on-site gym or spa?

While we do not feature an indoor gym or spa on-site, our central location offers an excellent setting for outdoor wellness. You can jog or walk through the walkable Clemson campus, explore local running routes, borrow our complimentary guest bicycles (available first-come, first-served), or ask our 24-hour guest services team for recommendations on local day spas and fitness facilities.

Do you offer laundry or dry cleaning services?

No, we do not have on-site guest laundry or dry cleaning services, but our guest services team can recommend local laundromats and dry cleaners nearby.

Can I ship packages to the hotel?

Yes, guests may ship packages to the hotel up to seven days prior to arrival; shipments must be clearly labeled with the registered guest's name and arrival date, and notified to the hotel in advance.

Is there a concierge or guest services desk?

Our 24-hour Guest Services team handles all local recommendations, directions, luggage assistance, and concierge-style requests.

Do you offer luggage storage?

Yes, we provide complimentary luggage storage for registered guests before check-in and after check-out.

Are there any additional resort or facility fees?

No, we do not charge resort fees, destination fees, or mandatory facility fees.

Do you have a smoking policy?

Yes, we are a 100% smoke-free hotel; smoking or vaping inside guest rooms or indoor public areas is strictly prohibited, though designated outdoor smoking areas are provided.

What safety measures or security features does the hotel have?

We provide a 24-hour staffed front desk, keycard-only access to guest room corridors, exterior video surveillance monitoring, well-lit parking areas, smoke detectors, sprinklers, and ADA safety features throughout the property.

Are there designated pet relief areas on or near the property?

Yes, grassy relief areas equipped with waste stations are located around the exterior of our hotel, and a wooded walking trail surrounds the nearby property area.

Where are pets permitted on the property?

Pets are permitted in designated pet-friendly guest rooms and outdoor walking/relief areas. Pets are strictly prohibited inside TAPS Bar & Café or indoor public spaces (excluding task-trained ADA service animals).

Are there size or breed restrictions for pets?

We do not have published size or breed restrictions, though pets must be well-behaved, leashed outside the room, and kept to a maximum of one pet per room.

Are there pet amenities or designated pet areas on property?

Yes, we feature grassy pet relief areas surrounding the property, exterior pet waste stations, and complimentary waste bags at the front desk.

Do you allow pets? What is your pet policy?

Yes, we offer a limited number of designated pet-friendly rooms accepting one pet per room for a daily fee of $50 per night; guests must call the hotel directly to reserve these rooms in advance.

What are the check-in and check-out times?

Our check-in time is at 4:00 PM and our check-out time is at 11:00 AM.

Are there any activities or entertainment options at the hotel?

While we do not host scheduled on-site entertainment, guests can relax in our lobby gathering spaces, enjoy drinks at TAPS Bar & Café, or walk directly to campus events, live music downtown, and Clemson Tigers football games.

Do you have a pool? Is it heated/indoor/outdoor?

No, we do not have a swimming pool. Our front desk team is happy to recommend outdoor recreation at nearby Lake Hartwell or the South Carolina Botanical Garden.

Are there taxi or rideshare services nearby?

Yes, Uber, Lyft, and local taxi services operate reliably throughout Clemson to take you to GSP airport, Lake Hartwell, or regional Upstate destinations. Additionally, our prime walkable location and complimentary guest bicycles make it easy to reach Clemson University, Memorial Stadium, Littlejohn Coliseum, and Downtown Clemson without driving.

Is airport transportation or shuttle service available?

No, we do not operate a complimentary airport shuttle or scheduled transportation service.

Do you have EV charging stations?

No, we do not currently feature EV charging stations on-site. However, our 24-hour guest services team will be happy to provide directions to nearby EV charging options throughout Clemson.

Do you offer valet parking?

No, we do not offer valet parking services, but our complimentary self-parking lot is located directly adjacent to our main entrance.

Is parking free or is there a fee?

Parking is complimentary for one standard vehicle per registered guest room.

Is parking available at the hotel?

Yes, we offer one complimentary standard on-site parking space for each registered guest room in our lot located directly adjacent to our main entrance. Additional parking spaces may be available for a fee upon advance request.

What is the minimum age to check in?

You must be at least 21 years old to check in with a valid government-issued photo ID and credit card.

Is the front desk staffed 24 hours a day?

Yes, our front desk is staffed 24 hours a day for arrivals, departures, luggage storage, and guest assistance.

What is the hotel’s cancellation policy?

For standard reservations, cancellations are accepted without penalty up to 48 hours before 3:00 PM on your scheduled arrival day. Cancellations or reservation modifications made within this 48-hour window will be charged one night's room rate plus tax, though special events feature designated cancellation policies outlined in your booking details.

Do you offer early check-in or late check-out? Is there a fee?

Yes, early check-in and late check-out options are available based on room availability for a $75 fee each. Early check-in can be accommodated as early as 1:00 PM for $75 when available, and late check-out can extend as late as 1:00 PM for $75 upon request.