A MESSAGE FROM THE ABERNATHY

During these unprecedented times, we recognize the need to do all we can to ensure the health and safety of our guests and associates. We will continue to closely monitor and follow guidelines from the CDC and local health departments. 

We are also taking standards for hygiene and cleanliness very seriously and are adding additional steps to surpass the standards set forth for our industry. We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.

PER THE CITY OF CLEMSON'S ORDINANCE: FACE MASKS WILL BE REQUIRED TO ENTER THE BUILDING AND MUST REMAIN ON WHILE IN PUBLIC AREAS.

Below are specific areas we are addressing throughout the guest experience within our hotel:

Pre-Arrival

  • Staff will be calling each guest to confirm arrival, determine if the guest has any special requests, and review the COVID standards of social distancing, traveling with a fever, etc.

Registration Desk

  • Upon arrival, guests will be given an explanation of services, how housekeeping will service the room, and where the sanitizer stations are located within the building.
  • The key packet will be laid out on the desk for the guest to avoid a common touch. All pens, keys, and bell carts will be wiped down after each use.

Lobby & Corridors

  • Public areas will be inspected and wiped down every hour.
  • Elevator buttons will be wiped down after each use.

Guest Room

  • Housekeeping will not enter the room unless requested. Extra towels, soap, and supplies will be delivered upon request.
  • Housekeepers will wear gloves and masks, and gloves and masks will be made available to guests upon request.

TAPS Bar & Cafe

    • Tables will be 6 feet apart, and some bar stools will be removed to make room for the 6-foot requirement.
    • Guests cannot gather in the Cafe or Bar.
    • No one with a fever will be permitted in the Cafe or Bar.
    • Disposable plates and utensils will be used at this time.

Departure

  • Guests do not need to check out at the Front Desk, but can instead leave the keys in the room and a receipt will be emailed after departure.
  • Hand sanitizer is located at the hotel exit for guests’ convenience.

Our Cancellation Policy

It is important to us that you are able to make informed travel decisions, and that you have peace of mind anytime you choose to visit The Abernathy. Please review our cancellation policy.

  • For a full refund, please cancel 24 hours before 3 p.m. on the arrival date.*
  • Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

*Some packages and offers might have different cancellation policies. Please review your reservations for details.

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For general information or questions regarding our property, please email info@theabernathy.com or call (864) 654-5299.

We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.

You’re Our Top Priority - find out what we are doing to keep you safe, plus learn more about our flexible cancellation.
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